Salesforce Messaging Features

SMS, Text & WhatsApp for Salesforce With or Without Agentforce AI Agents Features

Reach every customer on SMS, text and WhatsApp straight from Salesforce, with AI agents handling the conversations end to end.

● Native to Salesforce ● AI-powered replies
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One inbox for every channel

Trusted across Features

Automate reminders, notifications and two-way conversations while keeping a full audit trail on every Salesforce record.

● Two-way messaging ● Full audit trail
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Application House — Features

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Our Features

Salesforce SMS, Text & WhatsApp Features Use Independently or with Agentforce AI Agents

Send Bulk WhatsApp Messages from Salesforce with SMS, Text & Agentforce AI Features

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Unified Inbox for SMS, Text & WhatsApp in Salesforce

Manage every SMS, text and WhatsApp conversation from a single unified inbox inside Salesforce, on the right record.

Explore the inbox
Agentforce AI agents across SMS, text and WhatsApp in Salesforce

Agentforce AI Agents Across Every Channel

Run Agentforce AI agents on inbound SMS, text and WhatsApp, each with its own number, workflow and human-handoff rules.

Explore AI agents
Bulk messaging, automation and scheduling for SMS, text and WhatsApp in Salesforce

Bulk Messaging, Automation & Scheduling in Salesforce

Send bulk SMS, text and WhatsApp from Salesforce, trigger messages with Flow and Apex, and schedule recurring sends.

Explore automation
Compliance, security and audit for SMS, text and WhatsApp in Salesforce

Compliance, Security & Audit for Salesforce Messaging

Automatic opt-out rules, full audit trails, API key security and HIPAA-aware workflows across every channel.

Explore compliance
Configuration, files and multi-number setup for SMS, text and WhatsApp in Salesforce

Configuration, Files & Multi-Number Setup

Configure trusted numbers, notifications, record-matching and permissions, with attachments stored in Salesforce Files.

Explore setup

Accelerate Salesforce Success with Application House

Looking to optimize your Salesforce CRM? Our experts deliver scalable Salesforce solutions that improve productivity, automate processes, and drive long-term business growth.

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List of our Global Clients

Having worked with Fortune 500 companies and mid-size and budding start-ups, our primary objective is to understand your business processes and provide solutions that are less complex and more effective.

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*Client company names can be shared on request

Trusted by Fortune 500 & growing businesses

Application House manages the scope to meet the business expectation that fit in currently available resources by managing a small team of resources to fulfill business needs for multinational Fortune 500 companies in all counties across the world.

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200+
Projects Completed

Number of Salesforce-verified projects completed by the consultant.

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80+
Certified Experts

Number of people employed by the consultant who hold qualifying Salesforce certifications.

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Tell us about your Salesforce needs and a consultant will be in touch shortly.