Compliance, Security & Audit for Salesforce Messaging
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Your messaging respects recipient consent, organisational policy and regulatory boundaries across every jurisdiction you operate in. Opt-out rules apply automatically across SMS, text and WhatsApp. Full audit trails log every user action, every AI agent reply, and every bulk send. API key-based access controls keep unauthorised systems out.
You configure opt-out rules once during setup. Your rules apply consistently across every SMS, text and WhatsApp message, every user, every automation.
Your every SMS, text and WhatsApp message logs sender, timestamp, delivery status and source: user, AI agent, bulk or automation.
Your messaging endpoints are protected by API key access controls. You approve which systems can send; unauthorised requests are blocked.
You capture detailed error logs for delivery failures, integration issues and template rejections, so your admins can fix problems fast.
You use Salesforce Permission Sets to decide who can send, who can receive, and who gets notified. Your existing security model applies.
You get template approval workflow, opt-in consent capture and message-window rules all built in for WhatsApp Business API.
Your message history is visible only to users with access to the underlying Salesforce record. Your sharing rules are enforced throughout.
You configure patterns for healthcare messaging: opt-in tracking, secure links and audit logging that meet your clinical requirements.
Book a demo and see the opt-out rules, audit trail and access controls that keep your messaging compliant.
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